ABOUT US
Hello, and welcome to Z & S Imports or ZSI as we are popularly known, we are your normal German-car loving people, catering to all you normal German-car loving people out there. We live, breath and drive Volkswagen, Audi and Mercedes Benz products. We specialize in Restoration, Spare Parts, Custom Engine conversions and used vehicle sales of the above brands.
We have been doing this hands-on for over 41 years now since 1982, and have it down to a science.
We carry a huge inventory of new, used and rebuilt parts for VW/Audi, and Mercedes Benz, including some real hard to find, OEM, and NOS (new old stock) items, and some NLA (no longer available) jewels, at competitive prices.
We are constantly searching the world over for forgotten treasures hidden in a barn or an old warehouse that we can bring to you so you can keep your classic looking original, and running well.
We can answer most technical questions for you, and give you pointers and advice, having seen, heard, and done it all. We have been performing Vanagon & Eurovan engine conversions almost as long as there have been Vanagons & Eurovans on the planet.
To us, this is not just a business, but a way of life. We are genuine seat-of-the-pants die-hard gear heads, with a lot of old-fashioned and genuine values, just like it used to be back in the day, something that is becoming harder to find these days!
We care! We truly love these fine vehicles, and we enjoy our work and talking to others that love them too.
To us, the customer always comes first, we listen to your suggestions and needs, and try hard to live up to them.
There is nothing more satisfying than taking somebody's old junker that they gave up on, and working hard and tirelessly on it and transforming it into something that anybody would be proud to own and drive!
We take great pride in our restorations, and in what we sell, And are contributing our humble share to keep these old classics alive and well with a new lease on life.
We are authorized dealers for Kennedy Engineered Products, (KEP), Neuspeed, Techtonics, as well as ECS Tuning, FCP Euro, WORLDPAC, IMC, and we can save you money on VW/Audi "Dealer Only" items too.
We have been doing this hands-on for over 41 years now since 1982, and have it down to a science.
We carry a huge inventory of new, used and rebuilt parts for VW/Audi, and Mercedes Benz, including some real hard to find, OEM, and NOS (new old stock) items, and some NLA (no longer available) jewels, at competitive prices.
We are constantly searching the world over for forgotten treasures hidden in a barn or an old warehouse that we can bring to you so you can keep your classic looking original, and running well.
We can answer most technical questions for you, and give you pointers and advice, having seen, heard, and done it all. We have been performing Vanagon & Eurovan engine conversions almost as long as there have been Vanagons & Eurovans on the planet.
To us, this is not just a business, but a way of life. We are genuine seat-of-the-pants die-hard gear heads, with a lot of old-fashioned and genuine values, just like it used to be back in the day, something that is becoming harder to find these days!
We care! We truly love these fine vehicles, and we enjoy our work and talking to others that love them too.
To us, the customer always comes first, we listen to your suggestions and needs, and try hard to live up to them.
There is nothing more satisfying than taking somebody's old junker that they gave up on, and working hard and tirelessly on it and transforming it into something that anybody would be proud to own and drive!
We take great pride in our restorations, and in what we sell, And are contributing our humble share to keep these old classics alive and well with a new lease on life.
We are authorized dealers for Kennedy Engineered Products, (KEP), Neuspeed, Techtonics, as well as ECS Tuning, FCP Euro, WORLDPAC, IMC, and we can save you money on VW/Audi "Dealer Only" items too.
FAQS, WARRANTIES, RETURNS & Store Policies:
Below are ZSI's Store Policies pertaining to most commonly asked questions, especially regarding Warranty, Returns, CORES, and most other issues. If you have a concern not listed here, feel free to ask.
All our NEW parts are guaranteed to be free of defects in materials and workmanship, and may have factory warranties that apply, which vary according to the particular item as well as the manufacturer. All our new engines or other new parts are just that, NEW!!!!!!!!
NEW parts are all factory-fresh virgin units, not blems or rejects or seconds or pieced-together in-house assembled units unlike a lot of our competition. ALL NEW parts carry a 6 month Warranty.
USED parts are guaranteed to be in decent working condition when sold, other than that there are no other warranties or guarantees, either expressed or implied.
REBUILT or REMANUFACTURED parts including Engines and Transmissions carry a 12 Month/12,000 Miles Warranty. Warranty covers defects in materials and workmanship only.
ALL REBUILT or REMANUFACTURED parts are priced with a Rebuildable exchange CORE from YOU. CORE Charges vary, and are usually refundable on receipt of a Rebuildable Core from you. The Time Limit for CORE Returns is 30 days from purchase of the original item. If your CORE is NOT received by ZSI within the specified 30 Day Time Period YOU will FORFEIT the CORE CHARGE. NO IFs, ANDs or BUTs. If ZSI determines that your CORE is too badly damaged and NOT Rebuildable, the CORE charge is forfeited. These are the basic Rules regarding CORES.
Products damaged as a result of Abuse, Misuse, Neglect, Accident, Off Road or Industrial use, improper installation or use for any purpose other than its intended purpose are NOT covered by the warranty. The warranty does NOT extend to or apply to any unit which has been repaired or altered.
ZSI's maximum liability shall not in any case exceed the purchase price for the products purchased from ZSI and claimed to be defective.
The WARRANTY does not cover Shipping Charges, Labor Expenses, Towing Expenses, Rental Car expenses, ripped shirts, busted knuckles, or any other incidental costs, real or imagined.
WARRANTY returns are processed by repairing or replacing the defective part at ZSI's discretion.
ZSI cannot ship out a replacement part until we have received the potentially defective part and confirmed it is in fact defective and covered under the warranty. If an immediate replacement part is required before the defective part is received by ZSI, BUYER will have to purchase another like part and credit will be issued once the defective part has been received and the warranty claim approved. If the original part was not defective and therefore the warranty claim was not approved; the part will be returned to the customer with no credit being issued.
ZSI will not be liable for any loss, incidental nor consequential damages of any kind, whether based upon warranty, contract or negligence, and arising in connection with the sale, use or repair of the products. ZSI will not be responsible for any damage or loss caused by delays, failures or other consequential damage, nor for labor, transportation or any other charges incurred in the replacement or repair of a defective item.
****NOTE**** ANY WARRANTY ON NEW OR REMANUFACTURED/REBUILT PARTS INCLUDING ENGINES OR TRANSMISSIONS IS NULL AND VOID IF DAMAGE IS CAUSED DUE TO OVERHEATING, RUNNING OUT OF OIL, OR OTHER LACK OF LUBRICATION, IMPROPER OR INCORRECT INSTALLATION OR DISASSEMBLY/TAMPERING BY UNAUTHORIZED PERSONNEL INCLUDING THIRD PARTY MECHANICS, OR DAMAGE CAUSED DUE TO FAILURE OF OTHER ANCILLARY PARTS NOT DIRECTLY RELATED TO PURCHASED ITEMS!!! NO EXCEPTIONS!!!
All VEHICLES are sold AS-IS, with NO Warranties or Guarantees either expressed or implied, unless some kind of a Warranty is negotiated at the time of purchase, at extra cost.
All Sales FINAL, NO REFUNDS OR EXCHANGES. NO EXCEPTIONS!!!!
Any DEPOSITS made with Paypal, CC, Cash, or check will NOT be refunded just because the customer simply changes their mind. There is time and labor involved in restocking.
RETURNS are accepted ONLY if merchandise is determined by ZSI after due investigation to be defective or damaged. All RETURNED merchandise has to be returned to ZSI in the original packaging and not disassembled or otherwise tampered with.
****NOTE**** SPECIAL ORDER Parts or Services are NON-RETURNABLE under any circumstances. Which means that if you tell us to specially order a part for you that ZSI does NOT have in stock, YOU own it. The same applies to Special Order Labor costs. If you tell us you need something specially built for you, once again YOU own it. NO exceptions. PLEASE Understand that Special Order Parts are subject to delay in receiving as they come from a Third Party Vendor who may or may not have it in stock or the Vendor may be located overseas. Therefore delivery is also subject to mailing delays. Special Order Parts may take upto a month to receive and this is NOT something which is in our control.
REFUNDS are issued as store credit, or as a replacement merchandise if another like part is available in stock.
ALL returns have to be pre-authorized by ZSI in writing and the cost of shipping back to us as well as the cost of shipping out the replacement part is the sole responsibility of the BUYER.
Any problems/defects in merchandise to be brought to ZSI's attention in writing immediately within 72 Hours after purchase of said item so we can try and resolve it to your satisfaction.
All prices + Refundable CORE Charge (where applicable) + S & H charges. Nevada residents add 7.75% Sales Tax.
All our NEW parts are guaranteed to be free of defects in materials and workmanship, and may have factory warranties that apply, which vary according to the particular item as well as the manufacturer. All our new engines or other new parts are just that, NEW!!!!!!!!
NEW parts are all factory-fresh virgin units, not blems or rejects or seconds or pieced-together in-house assembled units unlike a lot of our competition. ALL NEW parts carry a 6 month Warranty.
USED parts are guaranteed to be in decent working condition when sold, other than that there are no other warranties or guarantees, either expressed or implied.
REBUILT or REMANUFACTURED parts including Engines and Transmissions carry a 12 Month/12,000 Miles Warranty. Warranty covers defects in materials and workmanship only.
ALL REBUILT or REMANUFACTURED parts are priced with a Rebuildable exchange CORE from YOU. CORE Charges vary, and are usually refundable on receipt of a Rebuildable Core from you. The Time Limit for CORE Returns is 30 days from purchase of the original item. If your CORE is NOT received by ZSI within the specified 30 Day Time Period YOU will FORFEIT the CORE CHARGE. NO IFs, ANDs or BUTs. If ZSI determines that your CORE is too badly damaged and NOT Rebuildable, the CORE charge is forfeited. These are the basic Rules regarding CORES.
Products damaged as a result of Abuse, Misuse, Neglect, Accident, Off Road or Industrial use, improper installation or use for any purpose other than its intended purpose are NOT covered by the warranty. The warranty does NOT extend to or apply to any unit which has been repaired or altered.
ZSI's maximum liability shall not in any case exceed the purchase price for the products purchased from ZSI and claimed to be defective.
The WARRANTY does not cover Shipping Charges, Labor Expenses, Towing Expenses, Rental Car expenses, ripped shirts, busted knuckles, or any other incidental costs, real or imagined.
WARRANTY returns are processed by repairing or replacing the defective part at ZSI's discretion.
ZSI cannot ship out a replacement part until we have received the potentially defective part and confirmed it is in fact defective and covered under the warranty. If an immediate replacement part is required before the defective part is received by ZSI, BUYER will have to purchase another like part and credit will be issued once the defective part has been received and the warranty claim approved. If the original part was not defective and therefore the warranty claim was not approved; the part will be returned to the customer with no credit being issued.
ZSI will not be liable for any loss, incidental nor consequential damages of any kind, whether based upon warranty, contract or negligence, and arising in connection with the sale, use or repair of the products. ZSI will not be responsible for any damage or loss caused by delays, failures or other consequential damage, nor for labor, transportation or any other charges incurred in the replacement or repair of a defective item.
****NOTE**** ANY WARRANTY ON NEW OR REMANUFACTURED/REBUILT PARTS INCLUDING ENGINES OR TRANSMISSIONS IS NULL AND VOID IF DAMAGE IS CAUSED DUE TO OVERHEATING, RUNNING OUT OF OIL, OR OTHER LACK OF LUBRICATION, IMPROPER OR INCORRECT INSTALLATION OR DISASSEMBLY/TAMPERING BY UNAUTHORIZED PERSONNEL INCLUDING THIRD PARTY MECHANICS, OR DAMAGE CAUSED DUE TO FAILURE OF OTHER ANCILLARY PARTS NOT DIRECTLY RELATED TO PURCHASED ITEMS!!! NO EXCEPTIONS!!!
All VEHICLES are sold AS-IS, with NO Warranties or Guarantees either expressed or implied, unless some kind of a Warranty is negotiated at the time of purchase, at extra cost.
All Sales FINAL, NO REFUNDS OR EXCHANGES. NO EXCEPTIONS!!!!
Any DEPOSITS made with Paypal, CC, Cash, or check will NOT be refunded just because the customer simply changes their mind. There is time and labor involved in restocking.
RETURNS are accepted ONLY if merchandise is determined by ZSI after due investigation to be defective or damaged. All RETURNED merchandise has to be returned to ZSI in the original packaging and not disassembled or otherwise tampered with.
****NOTE**** SPECIAL ORDER Parts or Services are NON-RETURNABLE under any circumstances. Which means that if you tell us to specially order a part for you that ZSI does NOT have in stock, YOU own it. The same applies to Special Order Labor costs. If you tell us you need something specially built for you, once again YOU own it. NO exceptions. PLEASE Understand that Special Order Parts are subject to delay in receiving as they come from a Third Party Vendor who may or may not have it in stock or the Vendor may be located overseas. Therefore delivery is also subject to mailing delays. Special Order Parts may take upto a month to receive and this is NOT something which is in our control.
REFUNDS are issued as store credit, or as a replacement merchandise if another like part is available in stock.
ALL returns have to be pre-authorized by ZSI in writing and the cost of shipping back to us as well as the cost of shipping out the replacement part is the sole responsibility of the BUYER.
Any problems/defects in merchandise to be brought to ZSI's attention in writing immediately within 72 Hours after purchase of said item so we can try and resolve it to your satisfaction.
All prices + Refundable CORE Charge (where applicable) + S & H charges. Nevada residents add 7.75% Sales Tax.
Payment, Shipping & Contact Info
Payment Options:
Cash, Money Order, Cashiers Check, Personal Check, And Credit Cards (Over The Phone)
Shipping & Handling Varies. Sales Tax Charged If You Live In NV 7.75%
Customer Service
Email zsimports@gmail.com or Call (714) 316-9962
Please Email us with any questions you may have, we put our efforts in to responding within 24 hrs.
After your payments or funds have been received and cleared, we will ship your item out within 1-2 business days (same day if possible).
Cash, Money Order, Cashiers Check, Personal Check, And Credit Cards (Over The Phone)
Shipping & Handling Varies. Sales Tax Charged If You Live In NV 7.75%
Customer Service
Email zsimports@gmail.com or Call (714) 316-9962
Please Email us with any questions you may have, we put our efforts in to responding within 24 hrs.
After your payments or funds have been received and cleared, we will ship your item out within 1-2 business days (same day if possible).